Great staff! I wasn’t sure which guitar string would best suit my needs and though the strings were a small purchase, the guys took their time to help me understand what may work best for me! I went ahead and spent $150 more on a microphone and guitar stands just because they were so friendly and helpful! Great experience!
★★★★★Doug and Jan B.
We appreciated the kind and friendly service that we received when renting a cello for our granddaughter. Turns out we liked it so well we purchased it after just two months! They were easy to work with when changing from rental to purchase. We would highly recommend their business!
Excellent customer service! My son’s saxophone needed yearly maintenance and not even thinking about this being a busy time of year for them, I took it in. They estimated it would be about 3-4weeks. I called to check on the status since he starts band camp soon, they expedited the maintenance and I was able to pick it up this afternoon!
Online order and pick up was great! I ordered, the next day my husband pick up for us and another family. They had a little terrible finding it at first, but the process was easy. Very responsive to text during shop hours. Recommend.
At every point in my search with the store it was 100% professional and the staff were like family to me! That’s how we should feel and be treated at all times ! I highly recommend Pecknel music to anyone that wants top flight service and a business that truly appreciates your business! Thank you guys